It is challenging to run a business when you struggle to communicate across languages and cultures without any linguistic and cultural diversity awareness. To fully understand your business partners, customers or employees you need much more than the common language. You have to know their cultural values, communication styles and negotiation patterns to avoid painful faux pas and severe disappointment. 

In this course we will provide you with effective strategies for cross-cultural communication and help you understand how specific cultures think, work, interact and manage their time. We will encourage you to rediscover your own culture and look at intercultural communication from a different perspective.

In this course you'll learn:

  • How to communicate successfully with people from different countries and cultures
  • How to be more sensitive towards cultural issues in your daily communication
  • How to work in a multilingual and cross-cultural business environment
  • How to prepare your presentations and craft your e-mail when working with different cultures

Select a pricing plan and sign up

Hi, it's Dorota and Monika, your instructors!

Monika Zatylny is a translator and a language and communication trainer with over 10 years of teaching experience. She shares her passion for linguistics by helping her students understand how languages work and how people from various cultures use language in specific contexts to share information, persuade and affect others.

Dorota Pawlak is a translator and localization specialist, passionate about languages, cultures and technology. She helps businesses and individuals in effective communication across borders by making sure their message can be decoded in the right way.

Is this course the right match for me?

This course is for you if you want to:

  • Prepare for communication with people from different cultures and countries.
  • Successfully communicate your message regardless of the cultural context.
  • Solve communication issues that may arise in your multinational team.
  • Learn more about cross-cultural communication.

Frequently asked questions

When does the course start and finish?

The course starts as soon as you enroll. It is a completely self-paced online course. You decide when you start and when you finish.

How long do I have access to the course?

After enrolling, you have unlimited access to the course for as long as you like and across any and all devices you own. You can also download some materials to your device.

Is the course useful for newbie translators?

Definitely! If you're just starting your translation career, whether freelance or in-house, this course will equip you with the right tools to start working on mobile app localization projects.

Any more questions?

Feel free to contact us if you have any other questions about this course.


"I would highly recommend this course to anyone who wants to increase their cross-cultural communication skills when working with people from other cultures. The course is very organised and covers everything. Excellent work!." - Sofia

"It's so helpful and useful. I have learnt a lot, thank you for being so creative teaching such an issue!" - Beatriz